ICT Solutions, providing IT support maintenance and training to small business and education
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ICT Solutions - Education, Support and Maintenance Support
Educational ICT Support, Maintenance, Networking, Consultancy and Training Networking
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ICT Solutions - Support, Maintenance, Consultancy, Training and Procurment Products
   

Support

Flexible support arrangements

ICT Solutions’ engineers offer flexible support so as to fit in with schools’ routines. Our flexible arrangements are designed to provide your ICT Network with a high quality of service and maintenance. Schools currently looked after by ICT Solutions benefit from:

ICT Solutions -just on the end of the phone
 
  • Network Administration
  • Server, PC and laptop installation, configuration and set-up
  • Network design and consultation
  • Security advice and management
  • Staff training
  • Software installation, set-up and configuration for educational use
  • Best practice guidelines on using a network for effective teaching and learning
  • Hardware and software procurement
 
   
Becta - ICT Solutions Enabled Partner  
Partnership Matters - National Products and Services delivered locally
ICT Solutions - approved supplier of IT Support, Maintenance and Training for school
   
 

Managed service

ICT Solutions can also offer a full managed service as part of the SLA, subject to LEA approval. This will provide you with:

  • 24/7 monitoring of your most valued hardware – giving you peace of mind in the knowledge that faults will be dealt with before they become major problems
  • A remote management service that enables us to deal with issues more quickly
  • A ticketing procedure for booking faults
  • A reporting system to manage work carried out.