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 SME Support |
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SME Support
We offer a range of support solutions to small and medium-sized businesses – three specially designed basic packages aimed at providing both peace of mind and ongoing maintenance of your IT systems. Please note that the Bespoke Option is for larger organisations requiring specific types of support and maintenance, which we can tailor to their needs.
More information is available by clicking on the various coloured squares. Alternatively you can download the complete PDF file here.
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Managed Services - an excellent bolt-on to your SLA
ICT Solutions’ standard on-site support services can be enhanced at little cost, providing you with a fully managed service that will look after your PCs, servers and networks via round-the-clock monitoring of your IT Systems. And with the help of our sophisticated and highly secure platform, we can support and maintain your hardware by providing:
- PC inventory and computer audits
- Patch management
- Remote support
- Remote control
- Network monitoring and alerts
- Software deployment and updates
- Helpdesk and trouble-ticketing
- Network policy enforcement
- Integrated reports
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