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SME Support

We offer a range of support solutions to small and medium-sized businesses – three specially designed basic packages aimed at providing both peace of mind and ongoing maintenance of your IT systems. Please note that the Bespoke Option is for larger organisations requiring specific types of support and maintenance, which we can tailor to their needs.

More information is available by clicking on the various coloured squares. Alternatively you can download the complete PDF file here.

Managed Services - an excellent bolt-on to your SLA

ICT Solutions’ standard on-site support services can be enhanced at little cost, providing you with a fully managed service that will look after your PCs, servers and networks via round-the-clock monitoring of your IT Systems. And with the help of our sophisticated and highly secure platform, we can support and maintain your hardware by providing:

• PC inventory and computer audits
• Patch management
• Remote support
• Remote control
• Network monitoring and alerts
• Software deployment and updates
• Helpdesk and trouble-ticketing
• Network policy enforcement
• Integrated reports

PC Angel - the peace of mind solution for the Sole Trader.

PC Angel is a managed service, designed so that micro-business owners can get access to the kind of support usually enjoyed by larger businesses. It offers the twin benefits of peace of mind and data security. Click on the PC Angel image to find out more and purchase online.